Refund policy
Refund & Damage Policy
At Happy People Gift Co, every gift is carefully curated and fulfilled by our trusted supplier partners. Because our products are sourced and shipped directly from suppliers, we are unable to accept returns or exchanges for change of mind, wrong size selection, or buyer's remorse.
Damaged or Defective Items If your gift arrives damaged, defective, or incorrect, we will make it right — no questions asked. Please contact us within 14 days of delivery at hello@happypeoplegiftco.com with:
- Your order number
- A clear photo of the damaged or defective item
We will arrange a replacement or full refund at no cost to you.
Non-Returnable Items All sales are final except in cases of damage or defect. We do not accept returns for:
- Change of mind or preference
- Incorrect size or color selected at checkout
- Gift cards
Order Issues Please inspect your order upon arrival and contact us immediately if something isn't right. The sooner you reach out, the faster we can resolve it.
Refunds Approved refunds will be issued to your original payment method within 5–10 business days.
Questions? Contact us anytime at hello@happypeoplegiftco.com